NEEDS ELICITATION FOR NOVEL PERVASIVE HEALTHCARE TECHNOLOGY
DS 84: Proceedings of the DESIGN 2016 14th International Design Conference
Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Thorpe, J. R.; Forchhammer, B. H.; Maier, A.
Series: DESIGN
Section: SOCIOTECHNICAL ISSUES IN DESIGN
Page(s): 1947-1956
Abstract
Healthcare is moving out of the clinic into our everyday lives with rising trends in eHealth and pervasive technology. One challenge this poses is how to elicit diverse needs from users limited by their condition? We approach this by tapping into healthcare professionals' knowledge and activities to learn about and involve patients without demanding their direct engagement. This is applied in the case of smart wearable technology aids for dementia, yielding substantial, valid information.
Keywords: user centered design, inclusive design, cognitive capabilities, healthcare technology, eHealth systems